We have the technology to take control of your internet-connected computer (with your permission, of course), see exactly what is on your screen and be able to fix your computer just as easily as if a technician was on site. It makes diagnosing problems faster, easier and more accurate for us, so it is cheaper for you (since we don't have travel time, your final bill will be a bit lower).
Contact us for more information, or to make an appointment.